Frequently Asked Questions - FAQs
Do you offer same-day flower delivery in Pasadena?
We do not offer same-day delivery, but we do offer next-day delivery.
How much does flower delivery cost in Pasadena?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.
Can I order online or by phone?
Yes! You can order online anytime at tumbleweedpasadena.com or by phone at (626) 840-6544 during our business hours (Mon-Sat 9:00 AM-5:00 PM, Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette when you choose a Bespoke arrangement or bouquet. The Designers Choice arrangements and bouquets are made using Tumbleweed's choice of colors and blooms. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot.
Do you deliver flowers to hospitals, offices, or event venues in Pasadena?
Yes, we deliver to homes, hospitals, businesses, and venues across Pasadena. Please provide the full address and any delivery notes during checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.
Why choose flowers by Tumbleweed?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Pasadena, and we don’t stop there. From everyday bouquets to intimate weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
